At FlowToGrow, we are committed to providing a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy to understand how we handle the shipment and delivery of your orders.
Once you place an order with FlowToGrow, our dedicated team begins processing your items for shipment. Order processing (which includes picking and carefully packing your yoga mats) typically takes 1-3 business days. During peak periods or promotional events, processing times may extend slightly. Rest assured, we strive to dispatch your orders as quickly as possible.
We partner with trusted shipping carriers to ensure timely and secure delivery of your packages. Available shipping methods depend on your location and the products in your order. During checkout, you’ll be presented with the shipping options applicable to your order.
Shipping costs are calculated based on several factors, including the shipping method selected, destination, package weight, and dimensions. The shipping fees will be clearly displayed at checkout before you confirm your order. Occasionally, we may offer promotional free shipping for qualifying orders or during special campaigns. For international orders, any applicable customs duties or taxes are the customer’s responsibility.
Estimated delivery times include both order processing and shipping duration. These estimates may vary depending on the selected shipping method, destination address, and unforeseen circumstances like weather conditions or customs delays. You’ll receive an estimated delivery timeframe at checkout and in the tracking link provided in your shipping confirmation email.
Once your order is shipped, you’ll receive a confirmation email containing tracking information. This allows you to monitor your package’s journey and stay updated on its status. Additionally, you can check your order status by logging into your account on our website.
FlowToGrow offers international shipping to various destinations worldwide. Please note that international shipments may incur customs duties, taxes, or import fees as imposed by your country. Depending on your location, we may include these fees in the final price displayed at checkout to avoid additional costs upon delivery. For more details about potential charges, consult your local customs office before placing an international order.
While we aim to ensure smooth delivery, occasional issues like delays, lost packages, or damaged items can occur. If you experience any delivery problems, please contact our customer support team. We will work diligently to resolve the issue and ensure your satisfaction.
To facilitate successful delivery, please provide accurate and complete shipping information when placing your order. Double-check your address, including any apartment or unit numbers, to prevent potential delivery disruptions.
If you need to modify or cancel your order, contact us immediately at contact@flowtogrow.art. While we cannot guarantee changes once an order is processed, we will do our best to accommodate your request. Note that modifications and cancellations may not be possible after shipping has commenced.
If you have questions or concerns about our shipping policy, please reach out to our customer support team at contact@flowtogrow.art. We are here to assist you and ensure your shopping experience with FlowToGrow is exceptional.
Thank you for choosing FlowToGrow for your yoga mat needs!
